Frequently Asked
Questions
How is this
High-Speed Internet service different from other Internet
connections?
This service is similar to
high-speed DSL or cable broadband Internet access available
in more populated areas. Instead of the modem and
cabling that these services use, you will use Wi-Fi 802.11
wireless antenna equipment. This service is different
from dial-up Internet Service. You will not use your phone
line, so you will be free to surf the Web and talk on the
phone at the same time!
What do I need to
access the service?
You will need three things
to begin using Lexsar Solutions High Speed Internet service. First you will need
to be in the
service area and
have a laptop or computer with Wi-Fi
802.11 wireless capability. You can use your existing WiFi
adapter or purchase an
equipment package from Lexsar Solutions.
Second, you will need a standard Internet-ready browser on
any operating system. No additional software is required.
Third, you will need a Lexsar
Service plan. Lexsar has a
full line of service plans to meet the needs of any user -
from our Monthly Subscription for more frequent users, 30
Day Pass or 2 Day Pass for the seasonal
user.
Where can I find out
where your service locations are?
The
service locations are within line of sight of Lexsar
access points. The service is intended to be used from
within specific physical locations. If you are unsure if you
are within a service location,
contact us.
Can you outline the
pricing structure for each plan?
- Annual Subscription – Unlimited use with
automatic renewal by credit card annually.
- Half Year Subscription - Unlimited use for 6
months from the time you login. One time charge to your
credit card for for 6 months usage.
- Monthly Subscription – Unlimited
use with automatic renewal by credit card at the first of every month.
- 3 Day Pass – 72 hours of use
from the time you login. You will be charged for
the days you use on your credit card.
- 1 Hour Pass
– 1 hour of use from the time you login.
You will be charged for the hours you use on your credit card.
Is the Monthly
Subscription billed at the first of the month?
No. Monthly billing automatically renews on your login
in date. You will be charged on your credit card.
When will service be
available in my area?
Lexsar Solutions is continually building new locations. Our
goal is to make the service available where you want to
access the Internet while you are at Lake of the Ozarks.
Check back as we continue to expand our network.
Can I extend my
service plan?
Yes.
If you purchase a 6 months, 3 Day or 1 Hour Pass, you can re-fill or
change your account online.
How will I be
billed?
You will be billed on your credit card or debit card. If you want to
pay by check, please contact us @ 573-374-2288.
What if I change my
mind? Can I cancel my service?
Yes, you may cancel your service at any time. If you sign up
for annual service, you will not receive a refund.
Is ownership local?
Yes, by a private group of individuals.
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